You can get this file from the Sammobile website which is also where you can get the instructions on how to flash your phone. In case the issue still persists then you should consider manually flashing the updated firmware file to your phone. This is a software which you can install in your computer and is used not only to update your phone but also to backup your phone data. Solution: What you should right now is to check if the phone can update using Smart Switch. Problem: I have a samsung galaxy s6 and the new update won’t install it downloads then when it turns off to install it only installs to 27% then fails I’ve tried the factory reset still didn’t work Help! You may also reach us at our Facebook and Google+ social media accounts. If you would like to browse the previous parts in this series then check out this link. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. This is a free service we are offering with no strings attached. We will be more than happy to assist you with any concern that you may have with your device. If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 fails to install software update issue & other related problems. Although a lot of people are using this phone as their reliable daily driver there are instances when certain issues can occur which we will be addressing today. When it was first released this device was running on Android Lollipop and today it is now running on Android Nougat. The updates improve the performance of the device and with each incremental update the phone just becomes better. One of the reasons why the #Samsung #Galaxy #S6 is a popular phone today despite being already a two year old model is because of the timely software updates that it is getting.
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